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Vitamin B12 Injection Administration Service

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Understanding Vitamin B12 Deficiency

Vitamin B12 deficiency anaemia occurs when the body lacks sufficient vitamin B12 or folate, leading to the production of abnormally large red blood cells that cannot function properly. This deficiency can cause a range of symptoms and health issues.

Symptoms of Vitamin B12 or Folate Deficiency

  • Extreme tiredness
  • Lack of energy
  • Pins and needles (tingling sensation)
  • Sore and red tongue
  • Mouth ulcers
  • Muscle weakness
  • Disturbed vision
  • Memory, understanding, and judgment problems
  • Psychological issues, including depression and confusion

Causes of Vitamin B12 or Folate Deficiency

Identifying the underlying causes of the deficiency is important. Common causes include:

  • Autoimmune pernicious anaemia
  • Dietary limitations, such as vegetarian or vegan diets
  • Medical conditions that affect absorption, such as celiac and Crohn’s disease
  • Certain medications

What is a Vitamin B12 Injection?

Vitamin B12 is an essential nutrient that supports healthy nerve cells and DNA production. Since our bodies do not produce vitamin B12, it must be obtained from food sources. A B12 injection (commonly known by its brand name, Neo-Cytamen) is an effective treatment for deficiency, ensuring the body receives the necessary amount of this vital nutrient.

How Does the Vitamin B12 Injection Administration Service Work?

Our trained pharmacists can administer prescription medications, including Vitamin B12 injections, directly in the pharmacy. This service requires a valid prescription from your doctor.

Administration:

  • The injection is administered intramuscularly into the deltoid region (upper arm) by one of our trained pharmacists in a private consultation room.
  • All injections are provided in a confidential and professional setting, ensuring patient comfort and privacy.
  • The frequency of administering the Vitamin B12 injections will be determined by your doctor based on your individual needs and vitamin B12 levels. Regular visits to your doctor for monitoring and scheduled reviews of your medication are important.

Service Charge:

There is an administration fee for this service. Please contact your local StayWell Pharmacy for details on the cost.

Who is Eligible for this Service?

  • Individuals 18 years of age and over with a valid prescription for the B12 injection medication.

Who is Not Eligible for this Service?

  • Individuals allergic to any of the ingredients of the injection.
  • Individuals without a valid prescription.
  • Individuals under 18 years of age.

How to Book an Appointment?

You can book an appointment for the Vitamin B12 Injection Administration Service online by clicking on the “Book Now” button, in-store, or by calling selected StayWell Pharmacies*. Our friendly staff are here to assist you with any questions or concerns you may have about the service.

*Please note that this service is subject to an administration charge, requires a valid prescription, and is only available in selected StayWell Pharmacies.

Additional Information:

Pre-Appointment Preparation:

  • Bring your prescription and any relevant medical records to your appointment.
  • Wear clothing that allows easy access to the upper arm.

During the Appointment:

  • The pharmacist will review your medical history and any current medications.
  • You will have the opportunity to ask questions and discuss any concerns before the injection is administered.

Post-Appointment Care:

  • Monitor the injection site for any signs of adverse reactions.
  • Report any persistent or severe side effects to your pharmacist or doctor.
  • Follow up with your doctor for regular monitoring of your vitamin B12 levels and overall health.

More information


No, a valid prescription from a doctor is required to receive a B12 injection at our pharmacy.
The frequency of B12 injections will be determined by your doctor based on your individual needs and vitamin B12 levels. It is important to follow your doctor's recommendations and maintain regular check-ups.
Vitamin B12 injections are generally very safe. However, some individuals may experience minor side effects, including: • Pain, swelling, or redness at the injection site • Headaches • Itching • Nausea These side effects are typically mild and temporary. However, if any of these symptoms persist or worsen, please contact your GP immediately. It is important to discuss any concerns or pre-existing conditions with your pharmacist or doctor before receiving the injection to ensure it is safe for you.
If you miss a scheduled injection, contact your doctor or pharmacy as soon as possible to reschedule. It is important to maintain the recommended injection schedule for optimal health benefits.
Vitamin B12 is generally considered safe, even at high doses. However, it is important to follow your doctor's dosage recommendations and not exceed the prescribed amount. Overuse can lead to unnecessary complications.
Vitamin B12 injections can potentially interact with certain medications. It is important to inform your pharmacist or doctor about all the medications you are taking, including over-the-counter drugs and supplements, to ensure there are no adverse interactions.
The time it takes to feel the benefits of a Vitamin B12 injection can vary. Some people may notice an improvement in their symptoms within a few days, while others may take longer. Regular monitoring and follow-up with your doctor will help assess the effectiveness of the treatment.